Our Agreement with You

This website is published, operated and owned by Oldfields Holdings Limited ACN 000307988 ("Oldfields Holdings") of 8 Farrow Road, Campbelltown NSW 2560 Australia, and including its parent, subsidiaries, successors, assigns and affiliated companies (collectively “Oldfields Group”, “Oldfields”, “we” or “us” or “our”). 

All purchase of goods from www.oldfields.com.au or any hosted webpages (“Website”) (including by phone/email) is subject to these sale terms and conditions (“Sale Terms”). If you do not accept these Terms and Conditions, you should not access this Website nor make a purchase from the Website. By accessing this website and in consideration of Oldfields providing you with products and services, you agree to be bound by and that you have taken note of these Terms. If you do not agree to any of these Terms, do not use this Website or send your personal information to Oldfields.

Please read these Conditions and Terms of Sale (“Sale Terms”) carefully before accessing this Website and the websites linked to it or before purchasing any products from the website or Oldfields as a prospective Buyer.


Definitions

  • “Contract / Agreement” means the contract under these Terms and Conditions which is formed when you place an Order and Oldfields confirm acceptance of such Order;

  • “Transaction / Order” means any offer for purchase placed by You via our Website for one or more Products for delivery to third-party retailer stores or other locations;

  • “Personal Information” means all and any information provided by You in an Order or when registering on any part of this Website to include without limit your full name, address, and payment/card details;

  • “Product” means any product advertised on this Website which may be manufactured and/or imported by Oldfields Group;

  • “You/Your” means a user of this Website who may place an Order.


Privacy Policy

Our privacy policy, which sets out how we will use your personal information, can be found on our website’s footer or on request. By placing an Order, you consent to the processing described therein and warrant that all data provided by you is legitimate.


Price and Products 

  1. Prices shown on www.oldfields.com.au are in Australian dollars and include GST where applicable. Prices may not include delivery and handling charges depending on the value of the order. 

  2. Any published price discount or saving in respect of a product is by reference to the recommended retail price of Oldfields.

  3. Images/Videos of products shown without any advertised or denoted price beside that image, are not offered for sale or treat.

  4. Unless otherwise stated, any paint, furniture, uniforms or accessories shown in any image of products are not included in the price or for sale by us.

  5. Prices are subject to change. We reserve the right to rectify any errors as published on the Website from time to time.

Placing Orders
  1. We recommend Buyers always carefully review any proposed Orders (including quantities and pack sizes) before adding them to your shopping cart and proceeding with your Order / Transaction confirmation.

  2. Representations of products for sale made by Oldfields via the Website do not constitute an offer to sell, but an invitation to treat.

  3. Oldfields and you may enter into a contract for the sale and supply of products by you making an offer via the website to purchase a product at the price and quantities advertised on the website by:

    1. placing an electronic Order for the products using the Website;

    2. you confirming the Order details via the website or email/phone;

    3. you making payment in full (plus any applicable freight charges); and

    4. the acceptance of that offer in writing by Oldfields.

  4. You acknowledge that:

    1. the transmission of your offer or the confirmation of any payment, made through an electronic instruction may not be received by Oldfields for reasons beyond either parties' reasonable control including but not limited to failures related to computer systems, internet connection, KYC compliance, telecommunication, or the omission or failure of third party providers;

    2. Oldfields shall treat an electronic instruction from you as genuine and is under no obligation to investigate the authenticity or authority of persons issuing or transmitting such electronic instructions, or to investigate the accuracy and completeness of such electronic instructions;

    3. Any representations made about stock availabilities are accurate to the last known quantity and can be subject to change. If we cannot supply a particular product on your order, we will notify you promptly by telephone or email promptly to either cancel that item or offer an alternative;

    4. Oldfields will be deemed to have accepted your Order when your Order is delivered to your specified Store address or on collection of your Order from us by other methods agreed; and

    5. Oldfields may, in its sole and absolute discretion, accept or reject any offer made by you for any reason, including an error in the advertised price for, or description of the products on the website, or other error in your Order.


Terms of Payment

  1. Payments are made via the Shopify payment gateway, or PayPal secure payment gateway facilities accessible via the Website and will be subject to any further terms and conditions of these external providers.

  2. Unless otherwise agreed in writing, payment must be made in advance by the Buyer without set off or deduction before acceptance of an Order or delivery of the products. In all instances, the Company reserves the right to make delivery of any Orders or products conditional upon pre-payment and subject to Schedule 2 of the Competition and Consumer Act 2010 (Cth) as well as the corresponding provisions of the applicable state Fair Trading Acts (Australian Consumer Law).

  3. If the Buyer has received an Order or products but the original payment method is subsequently deemed invalid, illegitimate or reversed for any reason, you agree that Oldfields may:

    1. charge interest on the amount of the Order at the rate fixed under section 2 of the “NSW Uniform Civil Procedure Rules 2005” Schedule 5;
    2. refuse to make any delivery or permit collection of any Order or products under the Contract until the amount due has been paid; and/or
    3. if the amount due remains unpaid after providing 3 days’ notice to the Buyer of such breach and an opportunity to rectify the breach, treat the failure of the Buyer to make payments as a repudiation of the Contract by the Buyer. Such repudiation shall entitle the Company to elect, without prejudice to any other rights of the Company, to terminate the Contract in whole or in part (including any order or part of an order) and, in either case, to recover damages for the breach of the Contract including but not limited to reasonable mercantile and legal costs, freight costs and administrative costs.
  4. By placing an Order, you are offering to purchase a product on and subject to this Sale Terms document. You agree that you have contracted into a legal contract with Oldfields Group in relation to these Terms and these conditions, together with your Order, constitute the entire agreement between you and Oldfields for the supply of any Orders or products.

  5. All Orders are subject to stock availability and confirmation of the order price. Dispatch times may vary according to service availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure events outside of our control for which we will not be responsible or liable for. 

  6. In order to contract with Oldfields you warrant you are over 18 years of age and have authority to use a valid credit/debit card issued by a bank acceptable to us. Oldfields retains the right to refuse any request made by you

  7. When placing an Order you warrant that all details you provide to us are true and accurate, that you are an authorised signature or user of the credit/debit card used to place your Order and that there are sufficient funds to cover the cost of the goods. 


Title and Risk

Title and risk in the Order’s products, such as loss and damage, pass to you upon full payment received by Oldfields and the delivery to your selected “Click & Collect” Store for pickup or as otherwise requested by you. 


Faults, Returns & Cancellations

  1. The Buyer must examine the products supplied by Oldfields on delivery or collection.

  2. The Buyer shall notify the Company of a shortfall in the number of products or any inaccuracy, to be supplied under an Order within 48 hours after receipt of the Order by it. Failure to notify us may result in the loss of rights the Buyer may have against the Company for the shortage.

  3. The Buyer shall within 14 days of each delivery of products give full and detailed particulars in writing to the Company of any matter in relation to any Order which is not satisfactory to it. Failing such notice, the Buyer shall continue to be bound to pay for the products as ordered and, except where the Buyer is a consumer as that term is defined in Australian Consumer Law, then the products shall be deemed in all respects to have complied with such Order. Oldfields may at its discretion waive its rights.

  4. Any products that are not defective, not in breach of a consumer guarantee (as that term is used in the Australian Consumer Law) or not supplied in error and which otherwise comply with the order may still be able to be returned to the Company by the Buyer for credit.

    If Oldfields agrees to accept the return of any such products, the Buyer agrees that the products must be new, undamaged, unused and in a reasonable saleable condition. You agree we reserve the right to deduct any reasonable costs it has incurred in processing the return.

  5. You can refund your purchase of unused Product(s) from the Website within 14 days of the date on which you received your Order and receive a refund. To exercise your right to a refund, you must email us at sales@oldfields.com.au within 14 days of receipt of your Order, and return your Order to Oldfields within 14 days of our confirmation reply.

  6. In the event that we do not receive your returned Order within thirty (30) days of the later of (i) the date you notified us of your return and (ii) the date you received your Order the deemed date of receipt will be the date of the post-mark on the packaging of your returned Order. We will not be responsible for the costs of such return.


Newsletters and Offers

I accept that by submitting my details or agreeing to be a member of the Oldfields mailing list and rewards program, I will receive occasional notification via email, text messaging and or regular post outlining new products, offers and other information relevant to Oldfields’ products and services including occasional third-party related products and services (e.g. paint retailers). 

I understand that it is my right to unsubscribe at any time by forwarding a request via the website “unsubscribe" or via email, stating "unsubscribe" in the subject box with my full details registered.


About Oldfields Click & Collect and Third Party Retailers

  1. Oldfields operates a “Click & Collect” pickup service in conjunction with a network of known third-party independently owned retailers (that also sell Oldfields’ products) that elect to participate in this service (“Stores”). Oldfields will process your data and information in accordance with its Privacy Policy, dispatch your order to your selected store for collection by yourself with suitable identification or proof of purchase.

  2. Should you elect to use the Click & Collect service, you wholly consent to your Orders being delivered to these Stores and for a limited amount of your Personal Information to be transferred to the Store in accordance with our Privacy Policy to facilitate the accurate dispatch, delivery and pickup of your orders.

  3. If you elect to collect your goods from a Store, you agree that a representative of the relevant store can contact you by phone, SMS or email to notify you when your order is available for collection. Orders for collection at a Store must be collected within 14 days of the relevant Store or Oldfields giving you notice that your order is available for collection. If your Order is not collected within this time, the relevant Store reserves the right to return those goods Oldfields for storage on your behalf. This may result in an additional freight fee.

  4. Such Stores and physical locations are not in any way affiliated, owned, or operated by Oldfields Group. We cannot warrant that any Store or its employees and agents will be able to assist you with product or warranty issues with your online Orders. Furthermore, during pandemics, trading hours/entry conditions are subject to change, and we recommend you call the Store prior to collection. 

In all cases, Oldfields shall remain your primary contact for any product, delivery or refund/exchange claims. Should you not agree to these conditions, you may also contact Oldfields directly to find a satisfactory alternative arrangement. 


Data Security and Transmission Security

Given the nature of the internet, Oldfields cannot guarantee that any data transmission you make is totally secure, free from viruses, malware, or other conditions which could damage or interfere with your computer systems and personal information. You must take your own precautions to ensure that the process and links which you use to access the website or any website does not expose you to the risk of viruses, malicious computer code or other forms of interference which may damage your own computer or mobile phone system. Such precautions include ensuring the website address for Oldfields is accurate and not fraudulent, your antivirus software is up to date, your credit card is not automatically re-used by another user on your computer and the security certificate (SSL) for the website in fact verifies the Website to be Oldfields own.

Oldfields does not warrant that your access to the website will be uninterrupted, error free or that any defects will be corrected. Whilst Oldfields and its third parties take reasonable precautions to protect information, Oldfields does not warrant and cannot ensure the security of any content or information you transmit via the Website. You therefore transmit to the website at your own risk. However, once Oldfields receives your transmission, we shall take reasonable steps to preserve its security.

The Website utilises the industry leading Shopify payments platform and PayPal secure payment gateway to be our payment processor when accepting payments online/electronically. Shopify is further certified to “Level 1 Payment Card Industry Data Security Standard” compliant (PCI DSS). Further information can be found at https://www.shopify.com.au/security 

To the extent permitted by law, you indemnify Oldfields and its agent Stores from any responsibility for any damages, claims or consequential losses (whether direct or indirect) suffered by a user where a payment/credit card or PayPal account is fraudulently used or is used in an unauthorised manner.

For the avoidance of doubt, neither Oldfields nor its third parties will accept any responsibility for any interference or damage to your own device, which arises in connection with your use of this website, any website or any linked website.


Disclaimers

Oldfields Group:

  • reserves the right to change, add or remove any material in or from this website without notice;

  • has endeavoured to ensure that all information provided on this website is accurate, complete and up to date, but takes no responsibility for any error or omission relating to this information or for its suitability for your purposes;

  • does not warrant that the functions contained in this website will be uninterrupted or without error, that defects will be corrected, or that electronic material in this website are free of viruses or other harmful components; and

  • makes no warranty or representation and accepts no responsibility for any website operated or controlled by entities other than Oldfields which may be or become linked or framed to or from this website.

To the extent permitted by law, Oldfields excludes all liability, including negligence, for any loss incurred in transmitting orders to us through the Website.

The use of the information on this website is at your own risk. To the extent permitted by law, Oldfields Holdings Limited and each related entity of the Oldfields Group exclude all liability of any of them in respect of any personal injury, loss or damage arising out of, or related to, the use, or inability to purchase, deliver, or collection of Orders derived from this website or provided through this website. 

This limitation of liability includes, but is not limited to, compensatory, direct, indirect or consequential damages, personal injury, business interruption, loss of data, income/profit, loss of, or damage to property, and any third-party claims. If any liability is not able to be excluded by law, you agree that our aggregate liability is strictly limited to the cost of the re-supply of the relevant products or services to you.

You agree to indemnify Oldfields Holdings Limited, each related body corporate of Oldfields and any other persons involved in the creation of this website from all damages, losses, penalties, fines, expenses and costs (including legal costs) which arise out of or relate to your use of this website, any information that you provide via this website or any damage that you may cause to this website. This indemnification includes, without limitation, liability relating to copyright infringement, defamation, invasion of privacy and trade mark infringement.

This clause is not intended and will not exclude or limit any rights which you may have under the Competition and Consumer Act 2010 (Cth).


Use of information

If you upload or otherwise provide any information or content for the purpose of, or in the course of accessing or using this website, you agree that such content will be used subject to Oldfields’ Privacy Policy found on the footer of its website.


Your conduct

You must not:

  • use the website in breach of any applicable laws or regulations; or

  • interfere with, disrupt, or create an undue burden on the website.

Oldfields reserves the right to block or suspend any user or order without notice.


Waiver

Failure or neglect by Oldfields to enforce at any time any of the provisions of these Terms shall not be construed or deemed to be a waiver of the rights of Oldfields under these Terms.


Jurisdiction

These Terms shall be governed by and construed according to the laws of the state of New South Wales (NSW), Australia and you irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of NSW.


Changes to the Terms

Oldfields reserves the right to amend these Terms from time to time without notice. Amended Terms come into effect from the time they are posted on the website.


Severance of clauses

If any clause of these Terms is held to be invalid, void, unlawful or unenforceable for any reason, that clause will be severed from the Terms and it will not affect the validity and enforceability of the remainder of the Terms.


How can you contact us?

We will use our best endeavours to address any questions or concerns reasonably and in a timely manner. Please include any order details, confirmation emails or identity so we can assist you with your enquiry promptly.

Customer Service
Oldfields Holdings Limited
Postal address: 8 Farrow Road, Campbelltown NSW 2560 Australia
E-mail address: sales@oldfields.com.au 

Please note that the Act contains certain exemptions which may permit us to use your personal information in a particular way if specific circumstances arise. Any such exemptions under the Act will take priority over this privacy policy to the extent of any inconsistency.

Did you know Oldfields offers Click & Collect at over 150+ Paint Stores?

Click and collect orders are delivered to Brisbane, Sydney and Melbourne metro retailers by the next business day.

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